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Home: How-To Information: Carpet & Rugs: Dealer Dialogue

SELECTING & PURCHASING

DEALER DIALOGUE

Carpet dealers frequently carry several carpet lines and manufacturers in their showrooms. You'll see a range of quality when you begin your carpet search. Your best bet is to educate yourself and research your options before you head to the store. Then, you're sure to get a quality carpet that provides comfort, durability and beauty far into the future.

Below is a helpful guide to understanding what to expect when visiting a carpet dealer.


Room Use

Be prepared for your dealer to ask some of the following questions:

  • How is the room going to be used?

  • Is there light or heavy room traffic in the room?

  • Is the room the center of activity for family or entertaining?

  • Is there direct access from outside?


    What you should know:

    By asking these questions, the dealer is trying to gauge which grade and style of carpet would work best for your home.

    Try to give as full a picture of your expectations for the carpet. Is it important that the carpet stand up to lounging pets, running children and bustling activity? Or are you mainly concerned about how it will look and feel in a formal living room that doesn't get a lot of use?


Color and Style

Typically, a dealer might ask:

  • How much use will the room get?

  • Are kids going to be playing down on the floor? Or is it a formal room that doesn't get much use?

  • Is it a small room or a large room?

  • What are the lighting conditions in the room?


    What you should know:

    Some carpet styles are designed for active use and make a lot of sense in high traffic areas. Other styles work better in formal rooms that don't have a lot of coming and going. Your dealer can help you find a style that meets your needs if you explain how the room will be used.

    You should also bring swatches of fabric from drapes and other room furnishings. That way you can consider a range of colors that will match your existing décor. When picking a color, keep in mind that dark colors tend to make a room appear smaller and cozier and a lighter color tends to make the room seem larger. Color can also affect your mood. Warmer colors often make you more energized while cooler tones provide a sense of calm.

    When considering color, remember the lighting in the carpet store is not the same as the lighting conditions in your home. Ask the dealer if they have a lighting box in which to view the carpet. Or ask if you can take a sample of the carpet home.


Cost

Typically, a dealer might ask:

  • Are you installing this carpet to spruce up your house before you sell it?

  • Or are you planning to live with this carpet?

  • What is the size of the room to be carpeted?

    What you should know:

    The dealer is trying to determine what grade and quality carpet you are interested in buying. Also, he or she needs to know the square yardage or square footage of the room in order to calculate the price.

    Come prepared with a rough estimate of your room. Check out the handy Carpet Calculator if you need help measuring. When you're ready to buy, the dealer will send a professional to take the final measurements.

    Make sure that all cost estimates from your dealer include everything from padding, installation, moving furniture and discarding old floor covering.

    Always make sure that you are selecting from the highest grade carpet you can afford. Generally, the higher the grade, the more comprehensive the warranty will be.


Quality

While in the store, it may seem that many carpets look the same. But not all carpets perform the same. It's the technology behind the carpet that makes a difference.

Labeling

At the store, you'll see lots of labels from different mills and manufacturers. You might get confused as to what type of carpet you are looking at.

 

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